If you’ve been building or supporting applications for a while, you’ve probably experienced the uncomfortable postmortem meetings that inevitably follow significant service interruptions. You know how it works. There was a critical outage in one of your apps and it took the team an entire week to track down and fix the issue. Customers and revenue were lost.
Now you’re sitting in a large conference room with executives to discuss what happened and why.
The other day I found myself trying to tune a Ruby on Rails app I had written as a side project. (The app lets me keep track of my favorite eateries and pubs. It’s searchable, includes multiple images, and has stored locations.) On past projects, I relied on SolarWinds®Papertrail™, path testing, a lot of trial and error, and a general feel to try to improve performance. This time I thought I would give SolarWinds AppOptics™ Dev Edition a try.
I’ve never done much with application performance management (APM) tools. I heard they were hard to deploy and configure and pricey. With the announcement of AppOptics Dev Edition, which is designed to be quick to set up, integrated with Papertrail, and free for small pre-production environments, I thought I should give it a shot.
Design applications to be modular. It’s a software design
best practice. Modular programming is writing multiple independent programs
that perform a single function but work together to achieve an overarching
outcome. The benefit to this design is the smaller parts can be easily created
and tested. New functionality can be slipped into the larger whole without
interfering with other functions.
Modular programming is the approach of dividing up a program
into smaller parts, called functions. Developing a function in modular
programming is a sub-program that performs a clear task within a program. These
tasks are narrow in scope and can be reused over and over again throughout the entire
application. Functions need to be clear and simple to reduce complexity and
Based on suggestions from user feedback, we streamlined the navigation and
tucked it into the top bar. This change lets the logs message fill the entire
screen width and lets you see more of the log message, with less scrolling. Now
you can sit back and enjoy more screen real estate for log searching fun.
At SolarWinds® Papertrail™, we know that when you’re
combing through lines and lines of long event messages, every pixel matters. That’s
why in the new Papertrail event viewer, we introduced the ability to hide the application
Hiding the application chrome, or ‘presentation mode,’ removes the
header and navigation menus and maximizes your screen real estate.
So far the feedback on this new option has been great. Papertrail fans
all over have let us know how much they like this new option. Hiding the
application chrome lets them see more of the log message, reduces scrolling,
and simplifies troubleshooting.
If you’ve been in the new Papertrail event viewer lately (if not, you
should soon!), you might have noticed we made a small change to the way you can
hide and display the application chrome. We have now included this option at
the bottom of the display options menu.
This change groups all the display preferences in one place and makes
it easier to find. This should also make it easier to toggle “hide application
chrome” on and off.
The feedback on the new SolarWinds® Papertrail™ event
viewer has been overwhelmingly positive. We’ve heard that the new event viewer
is “awesome,” “sleek” and “easy to use.”
We also heard, from some long-time Papertrail fans, that moving the
context menu to the right side of the log lines might not have been the best
The idea behind moving the context menu and event actions to the right side
was that it would help prevent fat-fingering mistakes. But we discovered, in
moving access to these features to the right edge of the log line, they became
easy to miss.
While our engineering team was hard at work
improving the performance of the new event
viewer, our design team got to work rejuvenating the user
experience. We’re excited to offer some serious upgrades and customization
We organized our interface elements, cleaned
up the mobile experience, and adopted a new header and navigation to provide a
smoother transition when switching between other SolarWinds® APM products.
And of course, we updated the look and feel.
Because the event viewer is the core of SolarWinds
Papertrail™, we wanted to make sure any visual changes we made
wouldn’t distract you from your work. We wanted you to continue viewing your
logs in the same style you’ve grown accustomed to over the past several years.
The event viewer is the heart of SolarWinds®
Papertrail™, where you tail logs, save
searches, and create alerts. For most Papertrail users, this is where they spend
the majority of their time in Papertrail.
We’ve wanted to update and modernize the event viewer for a
while. But knowing that any change to the event viewer can have a large impact
on how users find and troubleshoot issues, we wanted to make sure we got it
After more than six months of extensive beta tests and with tons of feedback from our beta users (thank you!), we’re finally ready to unveil the new event viewer.
Today we announced an integration between SolarWinds®
AppOptics™ and SolarWinds Papertrail™ to allow you to
quickly move from service-level metrics, down to a trace, and then down to the
logs specific to that trace.
The integration between AppOptics and Papertrail provides
the ability to group the log messages from a traced transaction and add trace
context to your logs in Papertrail. Connecting the dots between the distributed
trace and the related logs makes your life easier when troubleshooting
application issues—especially in complex environments.
architectures such as AWS Lambda have created new challenges in debugging code.
Without a solid logging framework in place, you could waste hours, or even
days, tracking down simple defects in your functions. A strategic logging
framework can be a powerful way to track down and resolve bugs.
walk through how to get the most out of logging Lambda functions. We’ll set up
and troubleshoot code to find the root cause of a defect, look at some best
practices for logging Lambda functions, and explore setting up alerts.