Papertrail

Month

May 2012

2 posts

Multiple accounts made easy

Need to manage logs for multiple organizations, like for a consultancy’s customers or to keep work and personal logs separate? This is now easy.

If you already have a Papertrail account and are granted access to another organization’s logs, you’ll see a new menu item in the Dashboard header. It shows the entities you have access to (Acme Anvils, Western Widgets, etc.). Just click to switch contexts:

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An email notification is also sent with each grant. To see current members or to grant access to a new email address, head over to Members.

Let us know if you have any questions or feedback.

May 8, 2012
Archive file timestamp changes

Update Monday, May 21: These changes are now active.

Along with realtime search and tail, Papertrail generates daily or hourly log archive files. They downloadable from Papertrail’s site and optionally, uploaded to your own S3 bucket.

The current archive format has 2 flaws that we want to correct:

  • Zone: The timestamps are in PST8PDT. They should be in UTC.
  • Format: Although the current timestamps use a common format, ISO 8601 is at least as common and is more widely documented (RFC 3339). Nearly all languages include libraries to parse ISO 8601 timestamps.

For comparison, a current timestamp (PST): 2011-02-10 00:19:36 -0800

And the same local time in ISO 8601 (UTC): 2011-02-10T00:19:36Z

This change will affect archives created on or after Monday, May 21, 2012. The archive file for Sunday, May 20 may contain 16 hours of logs and Monday, May 21 may contain 32 hours.

Please open a support request if we can answer any questions or help modify a post-processing script.

May 7, 2012
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